Shipping Policies

Processing Time

All orders are processed within 3–5 business days. You’ll receive an email confirmation once your order has shipped, including tracking details.

Shipping

We offer free shipping within the United States on all orders. We currently do not ship outside the U.S. Packages are shipped via USPS Priority Mail or a comparable carrier. Please double-check your shipping details before placing your order, as we’re unable to modify addresses once your order has been processed.

Tracking

Tracking information will be sent to the email address provided at checkout once your order has been shipped.

Exchanges & Replacements

We want you to love your purchase! If your tote arrives damaged or defective, please email us at info@theleidesignstudio.com within 7 days of receiving your order. We’ll gladly arrange a replacement or exchange.

Final Sale

All other purchases are final sale. We do not offer returns or exchanges for change of mind, preference, or general wear.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at info@theleidesignstudio.com within 7 days of delivery so we can assist you.