Shipping & Exchanges

Processing Time
All orders are processed within 3–5 business days. You’ll receive an email confirmation once your order has shipped, including tracking details.

Shipping
We offer free shipping within the United States on all orders. All items are shipped via USPS Priority Mail or a comparable carrier.

Tracking
Tracking information will be sent to the email address provided at checkout once your order has been shipped.

International Orders
We currently do not ship outside the U.S.

Exchanges & Replacements
We want you to love your purchase! If your tote arrives damaged or defective, please email us at theleidesignstudio@gmail.com within 7 days of receiving your order. We’ll gladly arrange a replacement or exchange.

Final Sale
All other purchases are final sale. We do not offer returns or exchanges for change of mind, preference, or general wear.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at theleidesignstudio@gmail.com within 7 days of delivery so we can assist you.